Marketing that could change everything
We don’t like to blow our own trumpet, but we happen to think our marketing software is the best out there. Keep in touch with customers via email, SMS and more, build your brand and grow your business with Springo’s integrated, automated tools.
Engage customers, drive loyalty and increase revenue
Smarter marketing that delivers results doesn’t have to be complicated – in fact, it’s as easy as talking to your customers.
We help you do just that in a way that genuinely engages them, by capturing the data that allows us to know who we’re talking to and what matters to them. Then our tools let you tailor how you talk to them too, ensuring every interaction really makes an impact.
With Springo, you can send out everything from fully branded emails to automated SMS and WhatsApp messages – hitting exactly the right customers at exactly the right times and driving more revenue for you.
You can also use Springo to take control of your online reviews, as well as boost engagement with your business on social media platforms.
In fact, there’s so much we can help you do, it’s amazing we fitted it all into this 60-second explainer video. But we did.
5 unbeatable marketing tools
Make a splash
Your splash page is the first thing customers see when they connect to your WiFi. Springo lets you tailor its look and feel so it’s in line with your branding and guests know they’re connecting to you.
Here’s where you ask any burning questions – names, birthdays and dietary requirements, for example – and then registered users can be directed to an online page of your choice, like your Facebook page or venue website.
Don’t forget that once a user has been on your website, you can use Google Ads to follow them with your special offers. Smart, huh?
Keep customers in the loop
Get in touch with your customers quickly and easily, whether they’re in your venue right this second or sitting at home needing inspiration for their next night out.
Springo lets you send SMS messages and WhatsApps (coming soon!) with details of offers, news and events. You can automate campaigns to keep customers updated about weekly or monthly promotions, or send manual messages about specific occasions like Valentine’s Day or Halloween.
You can even brand the sender name with your own business name or the promotion you’re running, meaning you’ll never get a ‘New number, who dis?’ text back.
We’ve got mail
You’ve probably sent marketing emails before, but this time it’s personal. Springo lets you create your message, select your filters and hit send, building a relationship with customers that actually drives engagement and loyalty.
Want to invite customers who haven’t visited in a while back into your venue, or remind someone to make a booking 10 days before their birthday? We can help you do both – and you can use our handy email designer to create your own branded messages or simply use one of our ready-made templates.
Emails can be automated or sent manually, using Springo-captured contacts or your own compliant customer data. Yep, we really have thought of everything.
You’re under review
Online reviews account for 77% of people’s decision when looking for a venue to book, so our marketing tools make it super easy to ask customers for their opinion – and not just any old customers, either.
Springo lets you text or email customers who’ve visited more than once, thanking them for their visit and asking them what they thought. If they give you a 4 or 5-star review, it’ll automatically be posted to your channels, whereas anything else will be passed back to you for your response.
That means more good reviews and fewer bad ones. You. Are. Welcome.
Get out more
Come on, you’re a social animal – so make sure people know about it. Get seen on the live social feeds of people who are already existing customers – and those who might become new ones.
When guests first log on to your Springo WiFi network, they can do so via one of a huge range of social media accounts, bringing your brand straight onto the timeline of all their friends or followers.
That makes it easier for you to boost your social presence and interact with customers on the likes of Facebook, Instagram and Twitter. It also means you’ll generate more of those all-important shares and likes and, well… we all want to be liked, don’t we?
And it can all be integrated
Springo can integrate all this clever stuff with your existing third-party apps, like your current CRM system.
With just one click, you can export the data we’ve collected for you, or you can choose to use one of our integrations like Zapier, which connects to more than 2,000 other apps.